Privacy Policy
Last updated: May 27, 2026
1. Introduction
LocalityAPI ("we," "our," or "us") is operated by Cellusion Tech FZE, a company registered in Dubai, United Arab Emirates. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API services and website.
By accessing or using LocalityAPI, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.
2. Information We Collect
2.1 Personal Information
When you create an account or use our services, we may collect the following personal information:
- Full name
- Email address
- Username
- Password (stored in encrypted form)
- Billing address (for paid plans)
- Payment information (processed securely through Stripe)
2.2 Usage Data
We automatically collect certain information when you use our API services, including:
- API request logs and timestamps
- IP addresses
- Browser type and version
- Device information
- Usage patterns and statistics
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our API services
- To process transactions and send related information
- To send administrative information, such as updates and security alerts
- To respond to customer service requests and support needs
- To monitor and analyze usage patterns to improve user experience
- To detect, prevent, and address technical issues and abuse
- To comply with legal obligations
4. Third-Party Service Providers
We share your information with the following third-party service providers who assist us in operating our services:
Stripe
Payment processing. Stripe processes your payment information securely. View their privacy policy at stripe.com/privacy.
Resend
Transactional email delivery. Used to send account notifications, password resets, and service updates.
Hetzner
Infrastructure and hosting services. Your data is stored on secure servers located in the European Union.
Vercel
Frontend hosting and deployment. Powers our website and dashboard interface.
Tawk.to
Live chat support. Used to provide real-time customer assistance on our website.
Termly
Privacy compliance and cookie consent management.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
API usage logs are retained for up to 90 days for operational and security purposes. You may request deletion of your account and associated data at any time by contacting us.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure password hashing using industry-standard algorithms
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Monitoring for suspicious activity
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Request transfer of your data in a machine-readable format
- Objection: Object to processing of your personal data
- Restriction: Request limitation of processing in certain circumstances
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our website
- Preference cookies: Remember your settings and preferences
You can manage your cookie preferences through your browser settings or our cookie consent tool.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: